Terms of Service

1. Terms, Contract Conclusion, and Binding Effect

By clicking a button that signifies your acceptance of these Terms or otherwise using our websites, applications, mobile games or online services that refer to these Terms (collectively, our “Services”), you agree to be legally bound to these Terms. Any reference to our “Services” also refers to any part of our Services.

We may modify these Terms in the future. We will provide notice of modifications by publishing updated Terms on our Services. If you continue to use our Services after updated Terms are published, you will be deemed to agree to the updated Terms as of their effective date, unless applicable laws require a different method of acceptance.

These Terms constitute the entire agreement between you and us relating to the Services and supersede all prior or contemporaneous agreements, representations, warranties and understandings.

The word “include” (and similar terms) means “including without limitation.”

2. Privacy

Please refer to our Privacy Policy to understand what information we process, how we use it, and what choices you have when you use our Services.

3. Age of Users

Children 12 and under are not allowed to use our Services. If you are above the age of 12 but under the age of 18, you must have your parent or legal guardian review and agree to these Terms on your behalf to the extent required by applicable law.

If you are a parent or legal guardian and you permit a minor to use our Services, you agree to supervise their use and you are responsible for their activity in connection with the Services.

4. Your Obligations

You agree that you will not do any of the following:

• Use our Services where the laws that apply to you would prohibit you from using our Services;
• Use our Services if we tell you to stop using our Services;
• Sell, rent or give away your user ID, profile or any other account associated with your activity (your “Account”), including game progress;
• Use your Account for commercial purposes;
• Create an Account using false identity or false information, or on behalf of someone else;
• Abuse or make improper use of our support services;
• Use our Services to violate any applicable law, regulation, or government order, or any of our policies;
• Harass, threaten, or harm other players;
• Use harmful, abusive, defamatory, obscene, hateful, or discriminatory language in our Services;
• Cheat, hack, interfere with, tamper with, damage, disable, overburden, or attack our Services or systems (including malware, flooding, spamming, or crashing);
• Probe, scan, or test the vulnerability of our Services or circumvent security measures without authorization;
• Attempt to reverse engineer, decompile, or disassemble any part of our Services, except where allowed by applicable law;
• Host, provide matchmaking services for, or redirect communication protocols used by our Services without authorization;
• Create or use cheats, exploits, mods, hacks, bots, or unauthorized third-party software that interferes with the Services;
• Transmit advertising, promotions, or solicitations through our Services without our permission;
• Collect or store personal data about other users for commercial purposes, harassment, stalking, or in ways that violate privacy or human rights;
• Use any payment method without the authorization of the lawful holder;
• Remove, alter or obscure proprietary notices (copyright, trademarks, etc.) in or on the Services;
• Use our trademarks or branding without authorization;
• Attempt or encourage anyone to do any of the above.

5. Virtual Items

We may offer limited access to virtual in-game currencies, items, and other digital features (“Virtual Items”) for use in our Services. You can use our Services without paying for Virtual Items. Virtual Items are provided to enhance entertainment and user experience.

Virtual Items do not store or represent real-world money or value, and you do not own Virtual Items.

• You may not transfer Virtual Items to other users except where explicitly authorized by us.
• You may not buy or sell Virtual Items for real-world money or anything of value outside the Services.

We may manage, regulate, modify, or eliminate Virtual Items at any time, to the extent permitted by applicable law. Access to Virtual Items may be forfeited if we suspend or terminate your access to the Services, or if we discontinue the Services.

6. Intellectual Property

All rights, title and interest in and to the Services (including games, software, code, artwork, animations, audio, designs, text, trademarks, logos, and other content) are owned by or licensed to us and are protected by applicable intellectual property laws.

You acknowledge that you have no property rights in the Services, including Virtual Items.

7. Fees, Refunds, and Return Policy

Payments made on or through the Services (including for Virtual Items) are generally non-refundable, except where applicable law provides a right to refund or withdrawal. You are responsible for all charges made through the Account or app marketplace account you use to access the Services, including unauthorized charges by third parties where the platform’s rules allocate responsibility to you.

Purchases are typically processed by your app store or platform provider. You should review their purchase and refund policies and use their refund workflows where available.

8. User Content

“User Content” means content you upload, transmit, or otherwise make available through the Services. You agree not to submit User Content that violates laws or third-party rights (including copyrights, trademarks, privacy, or publicity). You are solely responsible for your User Content and for any consequences of submitting it.

We may remove or restrict access to User Content at our discretion, where permitted by law. By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to host, use, reproduce, modify, adapt, publish, and display such User Content solely for operating, improving, and providing the Services, to the extent permitted by applicable law.

You are solely responsible for your interactions with other users.

9. Limited Permission to Use Our Services

Subject to your compliance with these Terms and any policies we publish, we grant you a limited, personal, non-transferable, non-sublicensable, revocable permission to access and use the Services for non-commercial entertainment purposes.

We may limit, suspend, or terminate this permission where permitted by applicable law.

10. Copyright Infringement

If you believe content on the Services infringes your copyright, please contact us at support@bold.games with sufficient information for us to locate the material and to verify your rights. We may request additional information as reasonably necessary.

11. Disclaimers; Limitations of Liability

11.a. If you reside in the EEA+, UK, or Switzerland (“EEA+”)

Nothing in these Terms is intended to exclude or limit liability that cannot be excluded by law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation). Subject to applicable law, we are responsible for loss or damage only if it is caused by our breach of these Terms and is reasonably foreseeable at the time of entering into these Terms.

If we suspect a breach of these Terms, we may investigate and may suspend or terminate access where permitted by law, acting reasonably and proportionately. If you believe we made a mistake, you may contact us at support@bold.games.

11.b. If you reside outside the EEA+

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, OR FOR LOSS OF PROFITS, REVENUES, DATA OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

Some jurisdictions do not allow certain limitations, so these may not apply to you.

12. Trademarks

Unauthorized use of our trademarks, service marks, trade names, logos, and branding is strictly prohibited.

13. Dispute Resolution and Governing Law

13.a. If you reside in the EEA+

These Terms and any disputes relating to them or the Services are governed by the laws of your country of residence, and you may bring proceedings in the courts of your country of residence, as required by applicable consumer laws.

13.b. If you reside outside the EEA+

To the extent permitted by applicable law, these Terms and any disputes relating to them or the Services shall be governed by the laws of Türkiye, without regard to conflict of laws provisions.

Where mandatory consumer protection laws apply in your jurisdiction, those laws may provide you additional rights.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, to the extent permitted by applicable law.

15. Force Majeure

We shall not be liable for delays or failures resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemics, or shortages of transportation, energy, labor, or materials.

16. Notices

To contact us in relation to these Terms, you may reach us at:

• Email: support@bold.games
• Mailing address: Halaskargazi Mah. Halaskargazi Cad. No: 38-66e, İç Kapı No: 215, Şişli / İstanbul / Türkiye

17. EEA+ Specific Clauses

The following clauses apply only if you reside in the EEA+.

Contract Storage

We do not store the contract in a form that is individually accessible, and we recommend that you save a copy of these Terms.

Language of Contract

The contract is concluded in the language corresponding to the language settings of the Services at the time you accept these Terms.

Ordering Virtual Items

If you choose to purchase Virtual Items, you can recognize input errors during checkout because your entries are visible on screen. Please use the relevant buttons in the purchase flow to correct input errors before submitting.

Payments & Delivery

Payments are processed through your app marketplace provider under that provider’s terms. Virtual Items are delivered digitally by enabling their functionality in your Account once the marketplace confirms the transaction.

Term and Termination

The contract is for an indefinite term. You may terminate by deleting your Account and removing our apps from your device(s). Our right to suspend or terminate for cause remains unaffected.

Appendix 1: Withdrawal Rights (EEA only)

Right of withdrawal

You have the right to withdraw from certain online contracts within 14 days without giving any reason, where applicable. The withdrawal period will expire after 14 days from the day of conclusion of the contract.

How to exercise the right

To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email).

• Bold Oyun Yazılım ve Pazarlama Anonim Şirketi (“Bold Games”)
• Halaskargazi Mah. Halaskargazi Cad. No: 38-66e, İç Kapı No: 215, Şişli / İstanbul / Türkiye
• Email: support@bold.games

Effects of withdrawal

If you withdraw from a contract, we shall reimburse payments received from you without undue delay and not later than 14 days from the day we are informed about your decision, subject to applicable law and platform rules.

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)